Terms and Conditions


All services quoted are in Australian dollars NETT including GST and are non-commissionable. Rates include the cost of services and our fee for arranging those services on your behalf. Rates are valid for FIT bookings only. Should you require costs for a Group, please contact us directly for a quotation.


A deposit will be required in some cases, particularly for New Year’s Eve bookings and for accommodation during special events. The deposit due date will be advised at the time we confirm the booking.


In order to cover the cost of communications, bookings with a net value of less than $500.00 will attract a minimum booking fee of $50.00.


To participating numbers or itinerary content should be advised to us as early as possible. Last minute changes could result in suitable services not being available thus incurring higher costs and/or amendment fees.


Unless otherwise agreed, we reserve the right to charge the following cancellation fees:

  • 60-46 days - $100 per person
  • 45-31 days - $250 per person
  • 30-15 days - $300 per person
  • 14-07 days - $400 per person
  • Less than 7 days – 100% cancellation fee

In addition to the ATS cancellations fees, all cancellation fees levied by hotels and/or our subcontractors will be passed on. We highly recommend all passengers purchase travel insurance.


ATS Pacific shall not be liable for any failure to perform its obligations, if such failure is due to, without limitation, any act of God, war, strike, lock-out, industrial action, fire, flood, drought, tempest or other event beyond the reasonable control of ATS Pacific.

If clients are affected by Force Majeure, ATS Pacific shall notify you in writing of the circumstances constituting the Force Majeure and shall keep you informed of their status and of any relevant change of circumstances whilst such Force Majeure continues.


Payment can be made by telegraphic transfer (see details below) or by bank cheque. If payment is by bank cheque, we require payment in Australian dollars, drawn on an Australian bank.

Account Name:
ATS Pacific

Account No:
285 250

Westpac Banking Corporation
242 Castlereagh Street
Sydney NSW 2000

BSB No: 032 006
Westpac Swift Code: WPACAU2S
We can accept credit cards, however, the following charges will apply:-

Mastercard - 1.2% of the total invoice
Visa - 1.2% of the total invoice