About Us
One of the key factors to our success is continuity of management and staff. Denis Pierce, Managing Director Australia, New Zealand and Fiji has been with the company for over 16 years and Inga Afheldt, Group Operations Director has been with ATS for over 22 years.
We currently employ 90 full time and part time staff and many have been with us for over 10 years; some 15 to 20 years.
We have the best employees. The Management of ATS have always understood that in order to provide exceptional service we need to set an example for our employees and create an environment in which they can learn, grow and enjoy their work.
We encourage respect for one another and value all contributions. We communicate openly and transparently so that our people are appropriately informed and aligned. We thrive on new ideas, creativity, learning and feedback.
Our Customers come first. Our Customers choose who they deal with and we feel privileged that they have chosen us! We cater to their uniqueness, provide easy access to a broad range of products and continually innovate our products and systems to suit their needs. We do work with more than one company in most countries and to date this has not caused any problems because we completely respect each company we work with and the trust they put in us to keep all dealings strictly confidential.
We provide benefits for supply partners. We develop relationships that benefit both parties. We believe that the only way to offer excellent service is to work with quality Suppliers and treat them as we would wish to be treated. We work with them to provide business in the most cost effective way for both parties.
ATS Pacific Australia has more than 250 global wholesale Travel partners. Initially all of our business originated from the US but for the last 20 years we have concentrated on the UK and Europe. Today our primary customers come from the UK, Europe, Scandinavia, North America, the Middle East, Southern Asia and Japan and include some of the worlds most recognised travel companies.